Be aware of fraudulent email (phishing), mail and telephone (including text messages) scams where you may be asked to provide personal information. These messages are fraudulent and do not originate from Service Canada, even though the email or mail messages are using what appears to be Service Canada letterhead.
Access your Canada Revenue Agency (CRA) tax information To access your personal income tax slips (such as T3, T4, T4RIF, T4RSP, T5, T5007 and T5008), visit CRA My account for Individuals. How to change your direct deposit information, mailing address or telephone number The option to change your personal information is currently unavailable in MSCA. Visit Change your personal information to learn more about your options.
Access to MSCA with your bank will be unavailable from 2 am to 6 am (ET) on Sunday, September 15, 2024
You registered with either GCKey, Interac® Sign-In Partner or Provincial digital ID when you created your account.
Use the option you registered with every time you sign in. It’s tied to your account and user profile.
If you want to choose another sign in option, you’ll have to register for it.
Interac® Sign-In Partner allows you to register or sign in using your online sign in banking information to access MSCA.
If you moved to a new financial institution, you may be able to switch your Sign-In Partner by following these steps:
Interac® verification service allows you to verify your identity during your MSCA registration. You will only have to complete this step once.
GCKey allows you to access multiple Government of Canada online services. Visit GCKey help page to learn more about:
If you wish to speak to a GCKey representative, visit GCKey Contact us.
Where to find your Personal Access Code (PAC)
PACs are used to verify your identity when registering for MSCA. If you already applied for CPP/OAS benefits, your PAC has been sent to you by mail.
To learn more or to request a PAC, visit the page Verify your identity with a PAC.
Online safety and how to avoid technical issues
Multi-factor authentication is a mandatory enhanced security measure. It has been implemented in MSCA to protect your personal information.
There are many accounts across the Government of Canada for different services. Find the service you need.